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American English File – Reporting Lost Luggage

Level 3American English File2:45

Step 1: Vocabulary

Meet the key words used in this clip. Mark the ones you already know to focus on the new ones.

  • suitcase
    suitcase/ˈsutkeɪs/A1

    va li

    In this lesson: a bag used for traveling

  • J
    JFK

    the airport in New York

  • T
    take your details

    write down your personal information (name, address, phone number)

  • T
    toiletries

    bathroom supplies (soap, toothpaste, shampoo)

  • P
    personal belongings

    things that you own

  • Y
    your contact number

    your phone number

  • sign
    sign/saɪn/A1

    ám hiệu

    In this lesson: write your name on a legal document

  • S
    sorry for the inconvenience/ˈsɑːri fər ði ˌɪnkənˈviːniəns/A2

    Xin lỗi vì sự bất tiện này.

    In this lesson: sorry for this problem

  • T
    track the progress

    monitor/watch what is happening with this issue

  • G
    give us a call

    call us by phone

  • G
    get it back to you

    return it to you

  • W
    within 24 hours

    in 24 hours or less

Tip: Knowing the words before you listen makes the clip far easier to follow.