Top Notch TV – Hotel Complaints

Level 2Top Notch2:17

Step 1: Vocabulary

Meet the key words used in this clip. Mark the ones you already know to focus on the new ones.

B
bellman
a person who carries luggage at a hotel
L
luggageA2
hành lý
In this lesson: suitcases or bags
K
king-sized bed
a big bed
T
twin-sized bed
a small bed
M
make up (the room)
clean the room
H
housekeepingB1
công việc dọn dẹp và bảo trì nhà cửa hoặc phòng khách sạn
In this lesson: the people who clean the room in a hotel

Tip: Knowing the words before you listen makes the clip far easier to follow.